Comfort Suites - South Austin

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4.2

( 8 reviews )

Hotel, Bed & breakfast

Closed 03:00 PM - 11:00 AM See Hours

5001 S I-35 Frontage Rd, Austin, TX 78744, United States

+1 5129-538-392

Comfort Suites - South Austin is a reputable 3-star hotel located in the vibrant city of Austin, Texas. Situated in the south side of the city, the hotel offers convenient access to major attractions, corporate offices, and entertainment venues. With its prime location and comfortable accommodations, Comfort Suites - South Austin is an ideal choice for both business and leisure travelers. The hotel is known for its exceptional hospitality, ensuring a pleasant and memorable stay for its guests. From well-appointed rooms to modern amenities, every aspect of the hotel is designed to provide a comfortable and relaxing experience. Whether guests are exploring the city or attending meetings, Comfort Suites - South Austin is committed to providing top-notch service and exceeding expectations.

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Michael canada

March 22, 2024

I'm giving this review 4 stars mainly because I think the hotel needs some maintenance updates- fresh coat of paint, refresh the bathrooms...etc. Our room was very clean and comfy but I just noticed a few maintenance things like our towel hook was missing, the water pressure in the shower was poor, and overall the carpets and the walls looked like it's just been awhile since an update. Overall, good place to stay if you are running around touring and just need a place to sleep.

Jim bray

March 22, 2024

Tired, old hotel located aside I-35. Our room had many worn features such as desk chair which was actually broken and nearly sent me flying back and over! Carpeting throughout was poor. SInk was so stopped up it barely drained. 3 Hangers in the closet.Two shower towels, not a biggie, desk gave us another along with a bathmat that housekeeping neglected to resupply with an every 3rd day freshen up. Poorly applied silicon caulk in the shower repair was bush league. We were visiting relatives in the area and were rarely there, thankfully. The front desk employees were mostly receptive and pleasant except for the night associate who could learn to smile, if at all possible for her. The breakfast folk were pleasant which made up for the lack of choices. Very spartan choices at that but the area was clean I'll say that.

Basma battah

March 22, 2024

So first off, I did book through a third party (Expedia), I was traveling with a pet, and was shocked there is a $150 pet fee, not a deposit, just an extra $150 charge for having a pet. The room was fairly clean, but the garbage was not emptied, I think an oversight or mistake, but it did have rotten banana peels. It was easy to take the bag out and toss it in the garbage by the elevator. The one big issue is the location, being right off the interstate, it is VERY noisy, if you are a light sleeper, do not expect to get any sleep.

Joseph saroken

March 22, 2024

The rooms are very nice. I mean for the amount we spent on our room it was much nicer than the more expensive hotels I've been to. The only reason for the 4 stars instead of 5 was the breakfast. You would think that they would give you more options when it came to the hot food. It was blah only because it was the same breakfast that other hotels are serving around here and the same hot food daily which is sausage patty, white county gravy, biscuits, and eggs. You can definitely tell by taste and texture that these items came already cooked and not fresh or the real product but microwaved. I love how they have a 24hr coffee bar free of charge including ice water and hot water. The staff was friendly and helpful. They even gave us an extra 30mins to gather our belongings to check out.

Kenneth erxleben

March 22, 2024

The room cleanliness was not as expected. There were stains on the carpet, pilling on the sheets, and hair and urine on the toilet. After showering, upon discovery that there was no hair dryer in the room, I called the front desk to ask …

Nicole s

March 22, 2024

I absolutely love this place. Pillows are the first thing I check in a room and they have the most comfy pillows ever. Bonus points for extra pillows ALWAYS! I love how clean the rooms are and the bathrooms are great. Breakfast is awesome too. Huge selecting of food. Definitely going to return.

Andrew bowdish

March 22, 2024

We booked this hotel for ACL and we were confronted by 2 cockroaches in our room, stains on pillows, stains on the carpet, and the shower looked like it had not been washed. We spoke with someone at the front desk and he offered us a different room that was bigger. Thinking we will have better luck we were again confronted by 3 more bugs in the new room. We asked for a refund and thankfully it was granted however this is not the kind of place I would let myself or loved ones stay. I only got two pictures of the bugs since the other bugs were thrown out already.

Deborah coulter

March 22, 2024

We had 2 separate visits that were a week each. The first visit was exceptional. The complementary breakfast is delicious and our room on the second floor was great. The second visit was almost as great. The only difference was we were on the fourth floor. I suspect they may have different cleaning staff for that floor. Although it was clean, it was not as clean... vacuuming and a couple of broken items. We did have a situation that was immediately corrected. Otherwise, the second stay was a repeat success... and if we need to visit Austin, we will plan to stay here again!